When a user logs into Amicus on the server they get the following error:
The cause of this, is because another program is using the same port (49529) as Amicus Attorney.
In order to fix this error, you first need to bring up the cmd prompt.
Right click on the Windows Start Menu and choose the "run" option.
Type in CMD.
Type the following at the prompt: netstat -aon | findstr 49259
As you see in the image below, it found a program using the same port. The PID 4258. (You will see either LISTENING or ESTABLISHED beside the number)
Open the task manager and click on the Details tab and sort by PID column.
Look for the PID number that you found when you ran the netstat command
Once you find that EXE with that PID, end task on that file. (Make sure to verify with the user that its OK to end task on that program).
Once you have ended task on the Program, restart the AmicusServerService
Once the service is restarted, have the user log in.
In some cases AmicusAttoeney.exe is using the same port. For that case, have the user reboot the machine
Comments
0 comments
Please sign in to leave a comment.