You may receive the following alert, typically after an server migration:
"Alert! Your current Amicus Attorney Server address does not match the one registered for browser logins by members of your Firm."
Amicus Anywhere uses the MAC address of the server. If that changes, you will need to reset the Server Address.
Have an Amicus Administrator perform the following steps:
- Access Amicus Attorney by CARET as an Administrator.
- Go to Firm Settings and select Utilities under Maintenance.
- Select the Reset button on the lower right to the right of the Reset Server Address.
- A Warning prompt displays informing you that this function will trigger an email notification to all Administrators.
- Click OK.
- Have the Amicus Administrator access their email, matching the one set in their Amicus Attorney profile as the default email address.
-
Locate the new email sent from noreply@abacusnext.com.
If you do not see the email in your inbox, please check your spam\junk folder.
- Select the Activation link in the email received, to complete the Server Reset.
Please note that it could take up to 15 minutes for the new MAC address to reset.
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