The Integration with your accounting package is currently unavailable

When Posting time or when logging in to Amicus Attorney by CARET you receive a message that the integration with your accounting package is currently unavailable.

1

On the server log in to PCLaw

2

Log into Amicus Attorney by CARET as an Administrator

3

Go to Firm Settings – Time – Accounting – Configure – Step One and choose Test Connection.

4

If the connection tested successfully log out of Amicus Attorney by CARET and PCLaw and lock but DO NOT LOGOUT of the server.

5

If test connection failed log the users out of Amicus Attorney by CARET

6

On the server restart the Amicus Server Service and the Amicus Daily Check service

7

Go to Firm Settings – Time – Accounting – Configure – Step One and choose Test Connection.

8

If the connection tested successfully log out of Amicus Attorney by CARET and PCLaw and lock but DO NOT LOGOUT of the server.

If you are using a Remote Desktop connection to the server it is advisable to do the steps above on the server directly (not through RDP)