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Invalid Session errors when using or logging into Amicus Attorney by CARET

These errors are usually caused by a disconnection to the Amicus Attorney by CARET server. It could be network related (DNS issues) or simple session table refresh issues.

Please have the user's log out prior to implementing this fix. If you would like Amicus Attorney by CARET Support to do this please give us a call at 1-800-472-2289

1

Access the server

2

Log into SQL Management Studio

3

In SQL Management Studio select the Amicus Attorney by CARET database from the drop down and then New Query. Make sure the database is set to Amicus and the query is delete from session.

4

Select Execute.

5

Have everyone log back into Amicus Attorney by CARET

If this is just one user you can keep users logged in and run the query:

Select * From userprofile and note the user's Peopleid

Then run:

Delete from session where peopleid = (# from above)