Invalid Session errors when using or logging into Amicus
These errors are usually caused by a disconnection to the Amicus server. It could be network related (DNS issues) or simple session table refresh issues.
Please have the user's log out prior to implementing this fix. If you would like Amicus Support to do this please give us a call at 1-800-472-2289
Access the server
Log into SQL Management Studio
In SQL Management Studio select the Amicus database from the drop down and then New Query. Make sure the database is set to Amicus and the query is delete from session.
Have everyone log back into Amicus
If this is just one user you can keep users logged in and run the query:
Select * From userprofile and note the user's Peopleid
Delete from session where peopleid = (# from above)