Amicus Tasks Toolbar is Grayed out in Outlook and\or Word
The following article requires the Amicus Tasks toolbar to already be enabled, but not working as designed.
If the Amicus tasks toolbar icons are grayed out (not available like the above photo) please do the following:
- Close Amicus Attorney and all Microsoft Office Applications including MS Outlook and\or Word.
- Access the Windows Search and type Outlook.exe (for MS Word type in Word.exe).
- Right click on the Outlook\Word option shown in search and select Open File Location.
If the folder opened is in the Start Menu, locate the Outlook (Outlook Classic for newer )
- Right click on the Outlook.exe\Word.exe, and go to Properties.
- Select the Security Tab and highlight ALL APPLICATION PACKAGES.
- Click the Edit... button.
- Select the ALL APPLICATION PACKAGES, check the box for Full control.
- Repeat the process for Users\Domain Users and the Local user Full Control, then click OK
- Launch MS Outlook, then Amicus, and test to verify the issue is resolved.
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