Outlook task toolbar grayed out
Amicus Tasks Toolbar is Grayed out in Outlook and\or Word
Please ensure your current emails are in Amicus prior. If they are not reset the email link.
The following KB article assumes that you have installed and enabled the Amicus Tasks toolbar.
If the Amicus tasks toolbar icons are grayed out (not available like the above photo) please do the following:
Close Outlook and\or Word
Access Search and type in Outlook.exe (for Word type in Word.exe)
Right click on the Outlook\Word option shown in search and select Open File Location
Right click on the Outlook.exe\Word.exe and go to Properties
Select the Security Tab
Highlight All APPLICATION PACKAGES
Check off the Full Control option and click OK
Give Users\Domain Users and the Local user Full Control
If this does not work access the outlook.exe and right click to select Troubleshoot Compatibility. Chose This program requires additional permissions, test the task tool bar when prompted.
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