Some third-party applications require that a USB dongle be attached to a physical computer to function properly (e.g., licensing requirements). For security reasons, this is not supported in your Abacus Private Cloud environment. We do, however, offer the option of having a site-to-site Virtual Private Network (VPN) that would establish a secure VPN tunnel from your office to your cloud. This would utilize an APC-provided “RED” device at your office, and you would connect the dongle to a computer on your local network. This computer would need to stay on and connected.
For a low monthly fee, your local network will be virtually connected with your Abacus Private Cloud server, allowing your locally connected USB device to interact with your APC environment directly. A one-time setup fee applies.
You will want to verify with the software vendor if this configuration will work. If it will and you would like to proceed, please contact APC Support.