Portal emails are not generating
If the Portal emails are not being generated you need to delete the PortalQueueFile.
1
Open the users AppData roaming folder. Click on the Windows start icon and type %appdata%.
2
Once you have opened that folder, open the OfficeTools Professional folder.
3
Scroll down until you see the PortalQueuefile (company name), delete this file.
This will clear out any Portal emails that have not been sent.
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