Once you have gone through the Global Late Fee Options guide, you may wonder “What next?” This guide will show you how to produce the late fees you want to charge.
There are two distinct ways to produce late fees in OfficeTools, and which is applicable to you is entirely based on your options.
Automatically calculating Late Fees on New Invoices
First, if you recall, when you set up your late fees there was an option that read “Calculate Late Fees on New Invoices”. If you selected that option you determined that you wanted your late fees for an expired invoice to be displayed on the next invoice that you create. If you want that option then your late fee is only going to show when you create a new invoice and there is nothing special that you need to do at that point. When you create a new invoice, you will get your late fee at that time.
Manually pushing Late Fees on Invoices
The second method of producing late fees does not care whether you have the above option selected or not. You can always run late fees at any time, with or without a new invoice. If you choose this method a “Late Fee Invoice” will be created for the amount of the late fee.
1. Select the Late Fee button on the Invoices view of the Billing Tab.
2. Click OK on the prompt to open the Late Fees form.
3. Enter the Date to apply the Late Fees.
The next window will allow you to choose which date you would like to apply your late fees to as of. If you typically charge late fees on the last day of the month but that day happens to fall on the weekend when you aren’t in you can charge late fees forward on the preceding Friday, or charge them backwards on the following Monday.
Once you have decided the date you would like the late fees to be based off, OfficeTools will run through all the outstanding invoices in the system to identify which ones are late.
Please note: This process may take a few moments depending on the size of your database, the speed of your hardware, and how many outstanding invoices you have.
The next window will display all the contacts that OfficeTools has determined to have accrued a late fee based on your global options.
4. Select the Contacts you want to apply the fee to.
Once you’re ready to run your late fees, only the contacts who have their “apply” box checked will be charged a late fee, however, the remaining balances are not removed and will be available next time late fees are ran.
Please note: As you go through you can use the "Apply" checkbox to exclude certain balances from having the late fee applied
On-screen you will also see, any unapplied payments, unapplied credits, and the actual late fee amount. If you would like to see the details of what invoices make up the outstanding balance you can also click on the Details button.
5. Select Apply to create the Late Fee Invoices.
When you hit apply, the corresponding invoices will be created. The invoice that is created will look exactly the same as any normal invoice, and while it does have a “Late Fee” designation attached behind the scenes, it will functionally be exactly the same as any other invoice in OfficeTools.