CAUSE
Amicus Billing prevents users from generating a bill, when it recognizes there is a Draft Reminder Statement waiting to be posted.
RESOLUTION
To correct this issue the Draft Reminder Statement will need to be deleted, to allow the new Bill to be generated.
To delete the Draft Reminder Statement open the File to be Billed.
Go to Actions > Reminder Statements as shown below:
or select the Transactions dropdown > Reminder Statement as shown below:
When the Reminder Statement window opens select Draft on the left.
Ensure the checkbox is selected for the Draft Reminder Statement to be deleted.
Click the Delete Draft Statement button on bottom.
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