This error occurs when attempting to delete an Amicus Attorney by CARET File and the Delete Statement conflicts with a Reference Constraint.
This means that a conflict on a Time Entry record foreign key prevented Amicus Attorney by CARET performing this task.
Resolution
To resolve this issue:
- Ensure that the file is not open on another workstation.
- Go to Firm Settings and select Utilities under the Maintenance section, then click Recalculate in the Maintenance - Utilities dialog.
- Select Files from the left navigation pane, then select the file from the list and right-click to select Delete from the pop-up menu that appears.
If the steps provided above do not address the issue and an error pertains to exist, please contact Amicus Attorney by CARET Technical Support to acquire a high level of assistance to further investigate and resolve the issue.
** This issue is resolved in Amicus Attorney by CARET V20. Please make sure to upgrade. **
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