This error occurs when attempting to delete an Amicus Attorney by CARET File.
This means that Amicus Attorney by CARET has detected a conflict on a time entry record foreign key that result to prevent an Amicus Attorney by CARET user to perform this task.
Steps to Resolve:
1. Ensure no user has the file open and being access on another station
2. Go to Firm Settings> Maintenance >Utilities > Recalculate Balance
3. Go to File > Select the file > Select Delete
On some certain case, if the steps provided above did not address the issue and error pertain to exist.
Please contact Amicus Attorney by CARET Technical Support to acquire high level of assistance to further investigate and resolve issue.
** This issue is resolved in Amicus Attorney by CARET V20. Please make sure to upgrade. **