Outlook folder view not displaying in Amicus

Outlook folder view in Amicus is blank

The Outlook folder view in Amicus is blank or not displaying. This is due to having a lot of subfolders within your Outlook.

To resolve the problem:

1

Close Amicus

2

Close Outlook

3

Access Start – Run or Search – and type in regedit

4

Navigate to HKEY_Current_User\Software\AbacusNext\AmicusAttorney

For Amicus 2016 substitute AbacusNext\AmicusAttorney for Gavel & Gown\Amicus70

5

Right click on the AmicusAttorney folder and select New DWORD 32bit Value

6

Type in BuildOutlookViewOnClient and click OK

7

Right click on the value and choose Modify

8

Change the type from Hexadecimal to Decimal

9

Change the Value Data from 0 to 1 (1 being True)

10

Open Outlook

11

Open Amicus and your Outlook view will now display your subfolders

Note: Outlook must be 32-bit to see the Outlook view in Amicus