Message Object is not locked or object is new, when Billing a File in Amicus Billing by CARET

When generating a Bill on a File the following message may appear when selecting Send to Draft or Send to Final: Object is not locked or object is new.

This is caused by a record being locked.

To resolve the issue an Amicus Administrator needs to run the Unlock locked records utility.

1. Log into Amicus by CARET as an Administrator.
2. Go to Office > Firm Settings > Maintenance - Utilities.
3. Locate the Locked Records and click on the Unlock All button.
   
    
4. The following warning appears recommending all staff be logged out of Amicus Attorney.
   WARNING : Ensure that the application is not is use when performing this function. It is recommended that all users be logged out. Otherwise, changes may be lost to the records being edited during this process.
   This isn't a requirement but a recommendation.
   
    
5. Click OK to the warning. A message will appear indicating the unlock process has completed. Once finished you can resume generating the Bill.