Processor:
On Premise Installations:
Amicus Server:
- 1 Core (3 GHz) for OS
- 1 Core (3 GHz) for every 5 users
Workstation:
- 2 GHz or higher
Abacus Private Cloud Installations:
Amicus Server Role:
- 1 Core (3 GHz) for OS
- 1 Core (3 GHz) for every 5 users
Workstation Role:
- 2 GHz or higher
- Note: Other Applications – The above requirements are for running Amicus Attorney by CARET only. If running additional applications on the same computer, ensure that the computer meets all requirements and has sufficient resources for those other applications as well as the host operating system.
RAM (System Memory):
On Premise Installations:
Amicus Server:
- 4 GB for OS
- 1 GB for every Amicus Attorney user
Workstation:
- 1 GB or higher
Abacus Private Cloud Installations:
Amicus Server Role:
- 4 GB for the OS
- 1 GB for every Amicus Attorney user
Workstation Role:
- 3 GB for OS
- 1 GB or more per user
- Note: Other Applications – The above requirements are for running Amicus Attorney by CARET only. If running additional applications on the same computer, ensure that the computer meets all requirements and has sufficient resources for those other applications as well as the host operating system.
Operating System
On Premise Installations:
Amicus Server:
- 1-4 users
- RECOMMENDED: Windows Server 2019 or newer
- SUPPORTED: Windows Server 2025 / 2022 / 2019 / 2016 / 2012 R2 / 2012, Windows 11 Pro
- Note: that under Windows 11 Pro, system performance and successful implementation of Amicus Attorney by CARET are not guaranteed, results may vary depending on computer infrastructure such as 5 or more users.
- Note: Both 32-bit and 64-bit editions of Windows are supported.
- Home Editions of Windows are supported ONLY for Amicus Attorney by CARET Workstations. Home Editions are NOT supported for the computer that the Amicus Server and Microsoft SQL will be installed on. Home Editions are NOT supported on a single computer that will be acting as both Workstation and Server.
- Service Packs – The latest Service Packs for Windows are required. In general, we also recommend that you install the latest service packs available for supported versions of the third-party products.
Hard Disk Drive
On Premise Installations
Amicus Server:
- MINIMUM: 10 GB free space on drive where SQL database resides (actual space required depends on database size). 6 GB C: drive for converting from Small Firm.
Workstation:
- MINIMUM: 1GB free space.
- Note: Other Applications – The above requirements are for running Amicus Attorney by CARET only. If running additional applications on the same computer, ensure that the computer meets all requirements and has sufficient resources for those other applications as well as the host operating system. We do not recommend that Amicus Server or SQL Server be run on the same computer as Microsoft Exchange.
SQL Server
On Premise Installations:
Amicus Application Server:
- RECOMMENDED: SQL Server 2019 or newer
- SQL Server 2022 / 2019/ 2016 / 2014 / 2012 (Standard / Enterprise)
- Important!: SQL is NOT supported on a domain controller.
- Both 32-bit and 64-bit editions of SQL Server are supported.
- Note: Operating System – Your Version and/or Edition of SQL Server may not be supported under all Operating Systems listed above – check Microsoft’s Requirements for details.
- Split Install – The Amicus database (SQL Server) may reside on a different computer from the Amicus by CARET Application Server – this is called a split install. These two computers must reside in the same subnet and domain.
- Service Packs – The latest Service Packs for SQL Server are required.
** Warning: SQL Reporting services is NOT supported on a Domain Controller! **
Other:
On Premise Installations
Amicus Application Server:
- .NET Framework 3.5 and 4.8 or higher
Workstation:
- .NET Framework 3.5 and 4.8 or higher
Power
On Premise Installations:
Amicus Application Server:
- UPS (Uninterruptible Power Supply)
Network
On Premise Installations
Amicus Application Server:
- 1mbps down/1mbps up transmission rate
- To support workstations over a Local Network: TCP/IP Network Protocol and Client for Microsoft Networks. If using subnetworks, install the Server(s) and all workstations in the same subnet.
- For wireless access, wireless network must be of high quality and reliability.
Workstation:
- Network connection to Amicus Server
Abacus Private Cloud Installations
- Successful use of Client’s APC Environment requires a properly routed internet connection that can reliably sustain a sub 100 millisecond (ms) response time between the network that Client’s APC Compatible Device is connected to and Client’s Abacus Private Cloud Server.
- Where more than one of Client’s Abacus Private Cloud users are trying to connect to Client’s Abacus Private Cloud server through the same internet connection concurrently, there must be a minimum of 1Mbps/1Mbps dedicated to each one of those users. As used herein, the above stated connectivity requirement shall be referred to as a “Reliable Connection,” and it shall be Client’s sole responsibility to obtain a Reliable Connection.
- Abacus works with multiple upstream providers to ensure that Client has multiple paths through which an internet connection may be routed to Client’s APC Environment. Abacus cannot control how Client’s Internet Service Provider(s) routes its internet traffic. As such, In the event of latency in Client’s internet connection to Client’s APC Environment, it shall be Client’s sole responsibility to ensure that Client’s Internet Service Provider(s) adequately routes Client’s internet connection. The fact that Client is unable to resolve the latency in Client’s internet connection to Client’s APC Environment shall not constitute “for cause” for purposes of terminating Client’s APC Subscription. It is further recommended that that Client have multiple upstream internet service providers to avoid performance issues caused by a single point of failure.
Display
On Premise Installations:
Amicus Server:
- 1024×768 or higher at 32-bit color
Workstation:
- 1024×768 or higher at 32-bit color
Abacus Private Cloud Installations:
- 1024×768 or higher at 32-bit color
- Note: Not all 4K configurations are supported at this time.
Special Notes
On Premise Installations:
Firewalls:
- Ensure that Amicus Server and SQL Server are not blocked at the Application Server.
System Check:
- When installing Amicus Server, the Installer will perform a System Check to ensure that your machine meets requirements.
Windows Managed Service Account:
- This type of account may be used with the Amicus by CARET Services provided that it has full Administrator rights on the local computer.
Amicus Anywhere and Client Portal
On Premise Installations:
Amicus Application Server:
- Amicus Application Server must be running and maintain an Internet connection.
Workstation:
- Amicus Anywhere can be run on PCs and Macs, and on tablets: iPad, Android, and Windows Surface, using a modern browser (minimum Chrome 16, Firefox 9, Safari 5, IE 10, Edge).
Amicus TimeTracker by CARET
On Premise Installations:
Amicus Application Server:
- Amicus Application Server must be running and maintain an Internet connection.
Workstation:
- Amicus TimeTracker was designed for running in modern browsers on most smartphones and tablets. Can also be run in PC / Mac Browsers.
Mobile Device Contacts & Calendar
On Premise Installations:
Workstation:
Outlook/Exchange Contacts & Calendar Link or Google Contacts & Calendar Link as conduit for integration with handhelds. OTHER REQUIREMENTS: Handheld device that synchronizes with Microsoft Exchange/Outlook or your Google account.
Outlook E-mail Integration
On Premise Installation:
- Microsoft Outlook 2024, 2021, 2019, 2016, Office 365 subscription, and POP3 are supported
(32-bit only for all versions)
Exchange E-mail Integration
On Premise Installations:
- Office 365 subscription or Microsoft Exchange Server (minimum 2016)
Workstation:
- Microsoft Outlook 2024, 2021, 2019, 2016, and Office 365 subscriptions
(32-bit only for all versions)
Outlook Contacts & Calendar
On Premise Installations:
Workstation:
- Microsoft Outlook 2024, 2021, 2019, 2016, Office 365 subscription, and POP3 are supported.
(32-bit only for all versions)
Exchange Contacts & Calendar
On Premise Installations:
- Office 365 subscription or Microsoft Exchange Server (minimum 2016)
(32-bit only for all versions)
Google Contacts & Calendar
On Premise Installations:
- Internet access to each Firm Member’s Google Apps Account.
Integration via Amicus Add-In Tasks Toolbar
On Premise Installations:
- Microsoft® Word, Excel, Outlook via Office 365, 2024, 2021, 2019, 2016, Corel® WordPerfect® X9, X8, X73 Adobe® Acrobat® or Adobe Reader® DC, XI.
(32-bit versions of Microsoft Office, WordPerfect & Adobe only)
Document Assembly
On Premise Installations:
Workstation:
- At least one of the following word processors (installed with macro support) is required:
- Microsoft Word via Office 365 or 2024, 2021, 2019, 2016
- Corel WordPerfect X9, X8, X7.
- Document Assembly with HotDocs requires HotDocs 11. (provided compatible with your word processor) (32-bit versions of Microsoft Word and WordPerfect only)
SQL Reporting
On Premise Installations:
** Warning: SQL Reporting services is NOT supported on a Domain Controller **
Amicus Server:
- SQL Reporting Services installed on Amicus Database Server. Optional feature available for SQL Server.
Workstation:
- To author Reports, a version of Report Builder compatible with your version of SQL Server must be installed.
Abacus Private Cloud Installations:
Workstation Role:
- To author Reports, a version of Report Builder compatible with your version of SQL Server must be installed by Abacus Private Cloud support.
QuickBooks
On Premise Installations:
Amicus Server:
- QuickBooks Pro, Premier, and Enterprise versions currently supported by Intuit, up to and including Version 2025.
Amicus Attorney does not offer a link to QuickBooks Online at this time.
Abacus Private Cloud Installations:
Amicus Server Role:
- QuickBooks Pro, Premier, and Enterprise versions Version 2025. Amicus Attorney does not offer a link to QuickBooks Online at this time. The QuickBooks Desktop SDK (QBXML) requires that an interactive windows session be used when connecting to QuickBooks. This requirement exposes a potential security weakness in the APC environment.
Timeslips
On Premise Installations:
Amicus Server:
- Timeslips® 2020
PCLaw
On premise installations:
Amicus server:
- PCLaw™ 16, 15
** Warning: PCLaw has identified an issue when integrating with PCLaw versions 16.2 and 16.3.
We do not recommend integrating Amicus Attorney by CARET with PCLaw 16.2 or 16.3 until the issue has been resolved. **
Worldox
On Premise Installations:
Amicus Server:
- Worldox® GX4, The Worldox Indexer requires that an interactive windows session be used when indexing documents.
Workstation:
- Worldox® GX4
Abacus Private Cloud Installations:
Amicus Server Role:
- Worldox® GX4, The Worldox Indexer requires that an interactive windows session be used when indexing documents. This requirement exposes a potential security weakness in the APC environment.
Workstation Role:
- Worldox® GX4
Dropbox
On Premise Installations:
Amicus Server:
- Internet access to firm Dropbox account
Workstation:
- For adding/editing Dropbox documents, Firm Members require Dropbox account with share rights to applicable firm Dropbox folders.
Special Notes
- No support for integration with 64-bit editions of Microsoft Office and Outlook. Integration with both 64-bit and 32-bit Microsoft Exchange is supported.
- If using Office via an Office 365 subscription, integration requires a full, installed Office application. No support for integration with online only subscriptions (such as Office 365 Business Essentials).
- Integration with older versions that are no longer supported by their applicable third-party vendor (e.g. Word 2003, WordPerfect 10) will likely continue to work with Amicus Attorney by CARET.
- Technical Support for links with unsupported third-party products is limited.
- QuickBooks with Amicus Attorney by CARET supports US & Canadian Windows versions. QuickBooks with Amicus Billing supports US Windows versions only.
- For the accounting link to work without interruption in normal day-to-day use, we strongly recommend that Amicus Server be run under Windows Server 2022 / 2019 with Remote Desktop Services enabled.
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