Open name or matter window that has a picture attached go to Window on the toolbar and check if the option for Picture Window is grayed out; if not select it and the picture window will open. If grayed out continue:
- Check that the picture is named correctly and saved in the correct location.
- Right-click on the Abacus shortcut and select Run as Administrator
- Go to File > Setup > User Preferences
- Click on Reset windows and browses
- Click on Yes to reset coordinates to default values.