Support Options

• Submit a ticket through the Customer Account Portal. Service Requests must be submitted via the Customer Account Portal to ensure accurate information is obtained.
• Use our chat feature located near the bottom-right of the CARET Client Services page.
• Contact support at:
  • (800) 726-3339 option 1, 1, 2 and 1 for AbacusLaw by CARET
  • (800) 726-3339 option 1, 1, 2 and 2 for Abacus Accounting

Callbacks

We offer a callback feature that will hold your place in line, preventing the need to actively wait on hold. We recommend leaving a cell phone number or direct line, as the system will not recognize extensions.

Support Hours of Operation

Monday - Friday 5am to 6pm (PST)

Excluding US Holidays: July 4th, Thanksgiving Day, Christmas Day, and New Years Day

Information on other CARET products and hours of operation can be found here.