INTRODUCTION:
Perform the following steps if Microsoft Word is prompting you to insert a smart card.
PROCEDURE:
- Press Windows key+R to open the Run application.
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Type "mstsc" and click OK.
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Click Show Options in the RDC window.
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Open the Local Resources tab.
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Click More (under Local devices and resources).
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Verify that the Smart Cards checkbox is deselected. If it is selected, then deselect it.
- Click OK.
- Close the RDC window.
- Open Word and verify that you are not prompted to insert a smart card.
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