INTRODUCTION:

This solution covers how to clear the filters under View Settings so that folders in Outlook show all e-mails.

PROCEDURE:

1. Open the View tab.

   

2. Click View Settings (Advanced View Settings window opens).

   

3. Click Filter.

   

4. Open the More Choices tab and verify that no checkboxes are selected. Deselect any that are selected.

   

5. Click OK to close the Filter and Advanced View Settings windows.