1. From the Contact Management DMC, select the records you would like to include in the Mass Update by placing a check in the boxes associated with the records you would like to change.
Figure: Contact management DMC – Mass Update Button and Record Selection.
2.Select the Mass Update button in the DMC toolbar. The following screen appears.
Figure: Mass Update Screen.
3. Populate the fields that you would like to update among all the records displayed on the left hand side of the screen.
4. Select the Update All Selected Contacts button.
5.All records will be changed to reflect the new information.
When a Contact Type is updated, you can decide to trigger associated Processes for each Contact record that is updated with the new Contact Type. Note: The same general procedure is used in all other places where Mass update is found.