Welcome to Abacus Private Cloud (APC). The below links will show you the essential steps to get up and running quickly on your APC server.
All users that wish to access their Abacus Private Cloud.
- APC user credentials
- Must meet Abacus Private Cloud System Requirements
Connecting to Abacus Private Cloud:
Setting up Multi-factor Authentication (MFA) for APC and Office365 - Configure MFA for APC access
Access Cloud Services using Portal pre-configured shortcut - Download APC server shortcut from the account portal.
Microsoft Remote Desktop Setup for Mac OS- Set up and Connect to APC
Configure APC Out of Country Access - If you are connecting outside of North America you will need to also need to configure Out of Country Access
Set up Outlook on your Mobile Device:
Customer Account Portal
Customer Account Portal APC Self Service Tools Help Page - Allows portal managers to schedule server reboots, manage users, download APC pre-configured Remote Desktop, view system resources, etc.
Customer Account Portal Ticket Management Help Page - Allows all portal users to submit cases to support and to track the status of the request(s).
Customer Account Portal User Administration Help Page - Allows portal mangers to add and disable add new users, reset passwords, etc.
Customer Account Portal Billing and Invoices Help Page - Allows portal managers to update billing, access invoices, etc.
Customer Account Portal Ticket Management Help Page - Submit a case to support
CARET Knowledge Base - Must be signed into the Account Portal to access all support articles.
User Configuration for Software Hosted on APC
Once your new cloud user has been created and access is established to your hosted cloud environment, you will want to ensure that this user is properly configured for installed applications you may need them to access. We have included some articles below referencing some of CARET's product offerings - for other non-proprietary software, we suggest that you consult the vendor of that software for assistance.