If you are having trouble with any program the best thing to do is check our knowledge base to see if you can find a solution. This helps you avoid the hassle of having to call in and potentially wait on hold (though we do love hearing from you and helping you out).
If you don't find a solution to your problem, submit a ticket via the Account Portal (see How to Submit a Support Ticket) and then give us a call at (858) 882-4460). You can also begin a help request via the chat widget at the bottom right of this page, any one of our technical support representatives will be more than happy to assist you.
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