IMPORTANT – Lacerte Integration Performance Improvement Available!
We have an updated SDK from Lacerte that greatly improves the syncing of contact data and wait times when importing/exporting contact data between OTW and Lacerte.
If OfficeTools WorksSpace is already updated to 3.1.385 the only action necessary is to download and install the updated Lacerte SDK on the users machine that is integrating with Lacerte . You will find the SDK at the bottom of the web page.
If you are on 3.1.363 or older please read through the change log and update OfficeTools WorkSpace.
Our latest release is here!
Please Note: this update contains changes to the Server Components that will require all workstations to be updated to this version of WorkSpace or certain features will not work properly.
The OfficeTools Mobile Companion App is now Available!
The OfficeTools Companion app enables users who are working away from the office to stay connected to their OfficeTools contacts, calendar, track time with timers and time cards and more. The app is included with your OfficeTools subscription. Take advantage of it today and download it from the App or Google Play Store.
Important – The mobile app will not work with 2017 or 2018 versions of OfficeTools. We have developed a new service to allow the app to communicate with the desktop app, we call it OTX. OTX is not compatible with Windows Server 2008 R2/Windows 7. This component will need to be installed on the server if anyone in your office would like to use the mobile app. It will not be automatically installed with updating the server components, it is a separate installation. Please refer to the “Server Components Updating Guide” for further information. Please note if your were a beta user please uninstall the app and reinstall it via the Apple Store or Google Play Store.
Checklist to get the Mobile app working for you:
- Update OfficeTools WorkSpace, see update button at the bottom of the page
- Update the OfficeTools Server Components, see update button at the bottom of the page
- Install new OfficeTools Server Component OTX on your server, included in server components zip package.
- Install OfficeTools Mobile Companion App on your phone via the App Store or Google Play Store
- Read our user guide on how to log in for the first time.
Feature Upvote! We encourage you to share your suggestions or improvements you would like to see in OfficeTools. We have added a suggestions menu item that will point you to our Feature Upvote page where you can post your ideas and vote on your favorite suggestions.
Need Help Updating?
- Improved Syncing and OfficeTools Performance with the new Lacerte SDK