Reset Exchange Contact & Calendar Integration following update to 20.6.0.256

Resetting the Exchange Contact & Calendar link requires action by individual firm members and by a firm administrator.

• The reinitialization may take some time depending on the number of items being synchronized.
• The administrator selects the time when the reset will take place. 
• We recommend reviewing the link guide for complete details.

Firm Member: 

• Log into Amicus Attorney
• Open Preferences via the main navigation on the left

• Select “Contact & Calendar” under the “Links” heading to display the following:

• Click “Configure” to display the following window:

• Select “Reset” to begin the process.
• In the window that appears, check the following settings:

1. To limit the number of items that need to be reset, enable the check box for “On Rest do not synchronize Appointments dated before”. Then select a date prior to when you applied the update.
2. Check the box to “Re-initialize in ONE DIRECTION ONLY” and select “From Exchange to Amicus”.

• Select “Send Sticky” to notify the firm administrator of your changes.
• Click “Finish” to complete the process.

As Firm Administrator:

Log into Amicus Attorney

Open Firm Settings via the main navigation on the left

Select the “Exchange Management” option under the “Outlook/Exchange Link” heading to display the following:

Double-click any firm member to check the schedule status.  Make any updates as necessary and click OK to continue.