How to Contact Support:
- Submit a ticket through the Customer Account Portal. How to Submit a Ticket Using the Customer Account Portal (Service Requests must be submitted via the Customer Account Portal to ensure accurate information is obtained)
- Use our chat feature located near the bottom-right of the page at https://support.abacusnext.com/
- Contact support at (855)-965-2360 x905
We offer a callback feature that will hold your place in line, preventing the need to actively wait on hold. We recommend leaving a cell phone number or direct line, as the system will not recognize extensions.
Note: Logging into the Customer Account Portal provides full-access to our knowledge base.
Hours of Operation:
Monday through Friday, 9:00 AM - 7:00 PM EST
Information on other AbacusNext products and hours of operation can be found here.