CARET has produced a number of Self-Service tools to make managing your Abacus Private Cloud Environment as easy as possible. If you are in need of performing basic tasks such as resetting APC User Password in the event that a user has been locked out or disabling a user that is no longer active, please follow the guides provided. Additionally, we have also provided a Scheduled Server Reboot tool to be utilized to perform a one-time Server Reboot or allow you to schedule a weekly recurring Server Reboot as needed.
Please select the appropriate guide below based on the action you are trying to perform.
APC Self Service Tools
- How to Reset a Cloud User's Password in the Customer Account Portal
- Update Your Password & Reset Multi-Factor Authentication
- Disabling an APC Cloud User in the Customer Account Portal
- How to Restart your Cloud Server Using the Customer Account Portal
If you experience any issues following these guides or have any additional questions, please create a support ticket by logging into your Customer Account Portal