Some of the most frustrating problems when working in the Cloud can be unresponsive programs, latency or slowness. Here are a few tips that that will help keep your Cloud server running efficiently for yourself and other Cloud users.
- When possible, browse the Internet using your personal computer to conserve server resources.
- Do not stream videos or music from the Cloud.
- Run programs like TeamViewer, Citrix, or LogMeIn on your personal computer (not from the Cloud server).
- Do not use unnecessary browser extensions or add-ons on the Cloud server.
- Avoid copy-pasting large amounts of data through Remote Desktop when others are logged into the Cloud and working, as all data is cached in RAM and consumes CPU/network resources.
- Try to keep high volumes of Cloud print/scan jobs and faxing in short periods of time to a minimum.
- Mitigate having many users log in at the same time (just like freeway traffic congestion, sudden login congestion can negatively impact user experience and Cloud performance).
- Be mindful of using multiple resource heavy programs at the same time.
- Spreading out the times when users are active and working in the server concurrently will more evenly distribute resources over time.
- Avoid sending mass email distributions through the Cloud server (sending/receiving a high volume of emails can negatively impact user experience and Cloud performance).
- Do not install and/or run registry cleaners, defragmentation, network hacks, or other potentially unwanted applications in an attempt to self-troubleshoot or diagnose. Please contact support for these types of issues. It is not only against our Terms & Conditions, but can impact performance and compromise the security of the server.
- Contact support if you find your server undergoes any level of performance degradation for extended periods of time (Prolonged issues can severely degrade the performance of your server and the underlying host systems).
- Understand that the Internet is susceptible to latency (slowness), congestion, and even outages. Reducing the amount of network traffic in your office and in the Cloud server will allow for a more consistent experience.
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