What to do if your Exchange password has been changed
If your exchange password has changed you will need to update your Amicus Exchange preferences in order to continue to receive your email\contacts & calendar. If your firm has a password policy please note the password will have to be updated in Amicus as well.
How to re-set your Exchange password within Amicus
Select Preferences on the top left
Under Links -> select Email
Click Step One
Add in your new Exchange password and click Test Connection.
Once the connection has tested successfully select the next arrow until you get to Finish.
Access Links -> Calendar & Contacts
Click on the Configure option
Select Step One and then Test Connection.
Select the next arrow until you get to Finish
An Amicus Administrator will need to update the Exchange password in Firm Settings. Each of your users will need to complete both steps (if linked with email and calendar& contacts)
Update the Firm Settings with the new password.
Log in as an Amicus Administrator.
Access Firm Settings – Outlook\ Exchange Link
Select Contacts, Calendar and Email
Put int he Exchange password that corresponds to the email address here
Select Test Connection.
Follow the arrows next until you get to Finish.