Case Number or Names ID No Longer Increments on New Names/Matters

Case Number or Names ID No Longer Increments on New Names/Matters

AbacusLaw by CARET has a feature that detects the last case number (if a matter) or ID number (if a name) used, and automatically increments this to the next number when you add a new name or matter. However, this automatic incrementing may be lost under certain circumstances (such as if a case is entered with a case number that doesn’t end in a number). This article explains how to regain the automatic incrementing feature if it is no longer occurring.

First, ensure that the incrementing feature is enabled.

1. On the menu bar, select File > Setup > System Options.
   
   
   
   
2. On the resulting window, there is a group of checkboxes on the center right under General. Ensure that Increment Names ID and Increment Case/File Number are checked.
   
   

Next, we will need to determine what the next number increment should be.

1. Open your Names Browse (if it is names that have stopped incrementing) or your Matters Browse (if it is matters that have stopped incrementing).
2. Click Index. On the new screen, highlight U_ID, then click Done. This will order the records in the order that they were created.
   
   
   
   
3. Scroll to the bottom of the Names Browse list, and find the record with the highest number on it. Take note of this number.
   
   
   
   
4. Add your next name or matter record as normal (by clicking Add from the browse window, or through an intake form), entering the next ID number or File/case # manually (i.e. the highest number we discovered in the previous step + 1).
   
   
   
   
5. When you add the next name or matter record after this record, it should automatically fill in the next ID number or File/case # automatically.