Reindexing the AbacusLaw by CARET Database

If the links between records break or don't work, follow these steps to reindex the AbacusLaw by CARET database.

1. Sign users out of AbacusLaw by CARET (AbacusLaw, Abacus Accounting, and MessageSlips) as well as Outlook.
   
   
2. If you receive a message saying you need exclusive rights, a user is still signed into AbacusLaw by CARET, and you cannot proceed. Ask all users to shut down their PCs so that only the server is on.
3. Select File > Utilities > Reindex.
   
   
4. A prompt window opens. Select to index all files.
   
   
5. You will not get a message that the reindex is complete. When 60 seconds or so have passed without any activity, the reindex is finished.
   
   
6. Close and relaunch AbacusLaw by CARET and check to see if your original issue persists.