If you try to launch AbacusLaw or Abacus Accounting and see a message that looks similar to the message illustrated below, this indicates that a user initiated a shutdown. This will happen temporarily either when a scheduled shutdown occurs, or when a user initiates it to perform file maintenance, such as an AbacusLaw update. However, sometimes a scheduled shutdown does not clear when expected. Usually this happens if a user attempts to initiate an update through the Abacus Updates utility, and the update is not able to complete.
Consult your IT professional before overriding a scheduled shutdown. Scheduled shutdowns are often used as an opportunity to back up Abacus with 3rd party backup software, and interrupting can cause incomplete or corrupt backups.
If you still need to override a scheduled shutdown, follow the steps below:
- Launch AbacusLaw. You should see a message similar to the one illustrated above.
- Hold the Ctrl key on your keyboard, and click OK on the window that appears.
- On the window that appears, click Yes.
- You should be able to log into AbacusLaw normally.
- Navigate to File > Setup > Scheduled Shutdown.
- On the right-hand side of the window that appears should be the Immediate Shutdownsection, which indicates Shutdown in progress. Click Clear.
- On the window that appears, click Yes.
- All users should be able to log into AbacusLaw normally now.
Comments
0 comments
Article is closed for comments.