INTRODUCTION:

The purpose of this article is to guide APC clients on changing their MFA(Multifactor Authentication) method.  For example if you purchase a new phone and would like to switch your Microsoft Authenticator app to prompt your new phone instead of your old device.

APPLIES TO:

APC Clients using MFA

REQUIREMENTS:

 Access to your account through office.com

PROCEDURE OPTIONS

1. Login to Office.com, click on your initials or photo in the top right and select ‘My Account’

2. Select Security & Privacy, then select Additional Security Verification, then select the link ‘Update your phone numbers user for account security’

3. On the 3^rd and final page you can choose the default verification option (Labeled 1). As well re-setup your Microsoft Authenticator app on a new device(2) or setup a phone number to be called for verification(3).