Our licensing registration process requires that there is an internet connection to the AbacusLaw by CARET registration server and that the license is only activated on one machine (the server). If you are receiving a message that references any type of registration problem, try the following steps to resolve.

Resolution 1

The problem could be your server’s firewall blocking the outbound connection. To correct this:

1. On the server, add a port range exception for ports 8002-8008 (TCP) to the Windows firewall. Do same for any other third-party firewalls.
   
   
2. Launch AbacusLaw by CARET on the server and log in as an admin user.
   
   
3. Select File > Register.
4. The Registration for Abacus window opens. Complete Customer ID and Firm Name.
   
   
5. Click Activate.
   
   
6. If you get any message other than “License successfully activated,” contact AbacusLaw by CARET Support.

Resolution 2

Another reason that the problem can occur is because someone in the office attempted to register the AbacusLaw by CARET program at a workstation other than the server. Remember, AbacusLaw by CARET only gets registered at the server machine. Nowhere else! If this is the case follow these steps:

1. At your server, go to the \Abacus\v23 folder and delete lawwin.dat.
   
   
2. Open AbacusLaw by CARET and click OK through the warning messages to get to the main window.
   
   
3. Go to File > Register.
   
   
4. The Registration for Abacus window opens. Complete Customer ID and Firm Name.
5. Click Activate.
   
   
6. If you get any message other than “License successfully activated,” contact AbacusLaw by CARET Support.

Resolution 3

The problem can also occur after performing a server migration if you did NOT remember to transfer the AbacusLaw by CARET license on the old server before placing it on the new server. If so, follow these steps:

1. Open the AbacusLaw by CARET program on the old server and go to File > Register > Transfer. This will deactivate the license on that machine.
   
   
2. On the new server go to the \Abacus\v23\ folder and delete lawwin.dat.
   
   
3. Open AbacusLaw by CARET and select File > Register.
   
   
4. The Registration for Abacus window opens. Complete Customer ID and Firm Name.
   
   
5. Click Activate.
   
   
6. If you get any message other than “License successfully activated,” contact AbacusLaw by CARET Support.