INTRODUCTION:

With Abacus Private Cloud (“APC”) Self-Service Update Program (“SSUP”) your firm will be able to have a  designated user able to update 3rd party applications without contacting APC support. This article reviews how to request SSUP enrollment.

APPLIES TO:

Abacus Private Cloud Accounts. 

REQUIREMENTS:

• Only one authorized employee or IT representative that are agents of the firm may be designated for SSUP
• Multi-Factor Authentication (MFA)

Note: Recommended that the SSUP user be a "tech" savvy staff or IT personnel. 

PROCEDURE:

Note: Request to enroll in SSUP Program must come from the Primary Point of Contact (PPOC) on the AbacusNext account. 

1. Submit a case via your APC Support Portal
2. Subject: SSUP enrollment request 
3. Your order will be processed and you will receive a SSUP welcome kit via email.