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Connectivity

This section of the Knowledge Base deals with connectivity issues. You can also find helpful information related to connecting to the Cloud and using the Remote Desktop application.

  • Setting up RDP MAC (C9)
  • Setting up RDP (C9)
  • Transferring Files from a MAC
  • System Requirements for Remote Desktop
  • Opening Port 7779
  • Network Level Authentication Error
  • I'm Receiving an Invalid Username Error
  • How to Run a Trace Route (tracert)
  • Checking the Version of Remote Desktop Connection
  • Changing the Default Download for a Web Browser
  • Authentication Error: "The requested security package does not exist"

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