You require a license before using Amicus Attorney by CARET, when logging in.

Tags: Amicus Premium

This article applies to instances of select staff members being unable to log into Amicus Attorney.

A select Firm Member is unable to login due to a license issue and receives the following message.

Solution

A firm member's license can be removed at any time by the Amicus Attorney by CARET Administrator. Changing the status of a firm members license is done by the Amicus Attorney by CARET Administrator, from the Office module Administration - User Management.

This requires sufficient licenses to exist before placing the check mark for the user with the login issue. To confirm both the Total Purchased Firm Member Licenses and the Unused Firm Member Licenses, look in the lower right. If there are staff members listed who no longer require a license they can have the Licensed box unchecked to free up available licenses for current staff. If there are no Unused Firm Member Licenses, please contact CARET Sales.